Last Updated: July 13, 2026
Custom Packaging Products ships industrial packaging products throughout the United States.
Shipping times vary depending on inventory availability, warehouse location, freight carrier schedules, and product type.
Order Processing
Most in-stock orders ship within:
- 1–3 business days
Custom products may require additional production time.
Customers will be notified if lead times differ significantly.
Shipping Methods
Orders may ship via:
- LTL Freight
- Full Truckload (FTL)
- Parcel carriers
- Dedicated freight services
Shipping methods are selected based on the size and nature of the order.
Freight Deliveries
Many CPP products are shipped by commercial freight carriers.
Customers are responsible for:
- Providing an accurate delivery address.
- Ensuring delivery access for commercial trucks.
- Having personnel available to unload freight if required.
Additional delivery services (liftgate, residential delivery, appointment delivery, limited access, etc.) may incur extra charges.
Inspecting Your Shipment
Customers should inspect shipments upon delivery.
If visible damage exists:
- Note the damage on the carrier’s delivery receipt.
- Take photographs before opening.
- Notify CPP within 5 business days.
Failure to note shipping damage at delivery may affect freight claims.
Shipping Delays
While we work closely with our freight partners, CPP cannot guarantee transit times once a shipment has left our warehouse.
Weather, carrier delays, traffic, or other unforeseen circumstances may impact delivery schedules.
Lost Shipments
If your shipment appears delayed or lost, please contact us promptly so we can begin a carrier investigation.
Shipping Coverage
We currently ship throughout the continental United States. Shipping to Alaska, Hawaii, Puerto Rico, or international destinations may require custom freight quotations.
Freight Quotes
Because many industrial packaging products vary significantly in size and weight, shipping costs are calculated based on:
- Delivery ZIP Code
- Product dimensions
- Shipment weight
- Freight class
- Delivery requirements
Questions
For questions regarding shipping, freight estimates, or delivery scheduling, please contact the CPP sales team before placing your order.